Terms of Service

Welcome to OurTrendKart. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. General Information

This website is operated by OurTrendKart. Throughout the site, the terms “we,” “us,” and “our” refer to OurTrendKart.

We reserve the right to update, modify, or replace any part of these Terms at any time. Changes will be effective immediately upon posting on this page.

2. Account Terms

By creating an account or using our website, you agree that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• All information provided by you is accurate, complete, and current.
• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities conducted under your account.

We reserve the right to suspend, restrict, or terminate accounts that violate these Terms.

3. Pricing and Payment

All prices displayed on OurTrendKart are listed in Indian Rupees (INR).

We reserve the right to modify prices, promotions, and discounts at any time without prior notice.

Accepted payment methods may include:

• UPI
• Credit Cards
• Debit Cards
• Net Banking
• Wallet Payments
• Cash on Delivery (where available)

Orders will only be processed after successful payment authorization.

In the event of a pricing error, we reserve the right to cancel any order placed at an incorrect price and issue an appropriate refund.

4. Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate.

However:

• Product colors may vary slightly depending on your device display.
• Packaging may differ from images shown.
• Minor variations in size, color, or design may occur.

We do not warrant that product descriptions or website content are completely error-free.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

• Refuse or cancel any order.
• Limit quantities purchased per customer.
• Cancel orders suspected of fraud, abuse, or unauthorized activity.
• Request additional verification before processing an order.

If an order is canceled after payment is received, a refund will be processed according to our Refund Policy.

6. Shipping and Delivery

Orders are generally processed within 1–3 Business Days.

Estimated delivery times:

• Metro Cities: 5–7 Business Days
• Tier 2 & Tier 3 Cities: 5–10 Business Days
• Remote Areas: 7–12 Business Days

Delivery times are estimates only and may vary due to:

• Courier delays
• Weather conditions
• Public holidays
• Operational disruptions

OurTrendKart is not responsible for delays caused by third-party shipping partners.

Risk of loss and ownership of products transfers to the customer upon successful delivery.

7. Returns and Refunds

We offer a 7-Day Return Policy for eligible products.

Customers may request a return if:

• The product is defective.
• The product is damaged during transit.
• An incorrect item was received.

Approved refunds are generally processed within 5–10 Business Days after inspection and approval.

Please refer to our Return & Refund Policy for complete details.

8. Prohibited Uses

You may not use our website:

• For unlawful purposes.
• To violate applicable laws or regulations.
• To transmit malware, viruses, or harmful code.
• To collect personal information without authorization.
• To interfere with website security.
• To engage in fraudulent activities.
• To infringe intellectual property rights.
• To harass, threaten, abuse, or discriminate against others.

Violation of these terms may result in immediate suspension or termination of access.

9. Intellectual Property

All content available on OurTrendKart, including but not limited to:

• Logos
• Images
• Graphics
• Product listings
• Website design
• Text and content

is the property of OurTrendKart and is protected by applicable intellectual property laws.

Unauthorized reproduction, distribution, or use is strictly prohibited.

10. Third-Party Services

Our website may use third-party services such as:

• Shopify
• Payment gateways
• Courier providers
• Analytics services
• Marketing platforms

We are not responsible for the content, policies, or practices of third-party providers.

Users should review the policies of those services separately.

11. Limitation of Liability

To the fullest extent permitted by law:

OurTrendKart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Use of the website
• Inability to access the website
• Delivery delays
• Product misuse
• Loss of data
• Business interruption

Our maximum liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

12. Disclaimer of Warranties

The website and all products are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will operate without interruption.
• Errors will always be corrected immediately.
• The website will be free from harmful components.

All warranties not expressly stated are disclaimed to the fullest extent permitted by law.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any dispute arising from the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts located in [DELHI, INDIA].

14. Severability

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Business Name: OurTrendKart

Website: https://ourtrendkart.in

Email: support@ourtrendkart.in

Business Hours: Monday–Saturday, 10:00 AM – 6:00 PM IST